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Help subjects by Category:

  1. General
  2. Premier Features
  3. Authors

General:

  1. I don't understand those little codes attached to each story listing, what do they mean?
  2. Download limit reached prematurely!
  3. I just logged in to the site and when I first clicked a link I got a message that I already have reached my limit for the day, why?
  4. Some stories have a yellow background in the listings, why is that?
  5. How is the score calculated? And how does scoring work in general?
  6. Can I use Paypal for subscription?
  7. What is this foreign currency fee that I was charged?
  8. The site isn't being updated, why?
  9. How does the feedback/mail system work?
  10. Some stories have no voting mechanism to allow me to vote, why?
  11. I'm using Firefox and visited links are not changing color, why?
  12. How can I submit reviews for stories?
  13. Visited story/author links don't stay in a different color, why?
  14. How do I turn off the scroll toolbar?
  15. How do I delete my user account?
  16. How do I pay for premier with money order?
  17. I can’t stay logged in, why?

Premier Features:

  1. What are 'Tags' and how to use them?
  2. How can I put stories from the site on my Kindle?
  3. How do I download stories to my computer?
  4. How do I use the site's ebooks with the kindle/Other e-readers?
  5. How does the complex category search work?
  6. What are the Green Dots, Grey flags and Green Arrows?

Authors:

  1. How do I post my stories on the site here?
  2. What type of files are accepted for submitting stories?
  3. How to upload MS Word files through the submission wizard
  4. How do I go about protecting my privacy?
  5. How do I delete some or all my stories from the site?
  6. What's the difference between series and serial? How do I choose?
  7. Can I have more than one pen name on the site?
  8. How do I submit a story or chapter with images?
  9. How to structure submissions' text for best result
  10. What is a Universe?
  11. How do I edit the text of an already-posted story?
  12. What are the building blocks available to authors?
  13. What is an author Blog? And why would I need one?
  14. How do I edit my story's name, description or attached codes?
  15. How do I create a Universe?
  16. How are the story/chapter stats gathered?
  17. Can I have story versions? How do I change/maintain story versions?
  18. How do I create a series?
  19. How do I insert a note at the beginning of a story?
  20. How do I hand-format HTML files for correct results while posting?
  21. What is a series?
  22. How to turn off MS Word's autoformat
  23. How do I add my stories to a public universe?
  24. How do I check the formatting when using SOL tags
  25. What kind of stories can I post?
  26. How to create sections in multi-chapter stories
  27. How to show TOC in story's index (cover) page