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Help subjects by Category:

  1. General
  2. Premier Features
  3. Authors

General:

  1. I don't understand those little codes attached to each story listing, what do they mean?
  2. Download limit reached prematurely!
  3. Some stories have a yellow background in the listings, why is that?
  4. I just logged in to the site and when I first clicked a link I got a message that I already have reached my limit for the day, why?
  5. How is the score calculated? And how does scoring work in general?
  6. Can I use Paypal for subscription?
  7. The site isn't being updated, why?
  8. What is this foreign currency fee that I was charged?
  9. How does the feedback/mail system work?
  10. How do I delete my user account?
  11. I'm using Firefox and visited links are not changing color, why?
  12. How can I submit reviews for stories?
  13. Visited story/author links don't stay in a different color, why?
  14. How do I pay for premier with money order?
  15. I can’t stay logged in, why?
  16. How do I cancel my premier membership?
  17. Refund?
  18. Why do I get too many concurrent accesses error?
  19. How to read .mobi Files with Kindle app on a Fire Tablet
  20. Missing Story text with message: There is more of this text
  21. How do I find my downloads on iPhone/iPad
  22. Why was I charged the Canadian rates?

Premier Features:

  1. What are 'Tags' and how to use them?
  2. How do I download stories to my computer?
  3. How can I put stories from the site on my Kindle?
  4. What are the Green Dots, Grey flags and Green Arrows?
  5. How do I use the site's ebooks with the kindle/Other e-readers?
  6. How does the complex category search work?

Authors:

  1. How do I post my stories on the site here?
  2. How do I submit a story or chapter with images?
  3. What type of files are accepted for submitting stories?
  4. How do I go about protecting my privacy?
  5. How do I delete some or all my stories from the site?
  6. What's the difference between series and serial? How do I choose?
  7. How to upload MS Word files through the submission wizard
  8. How do I edit the text of my story?
  9. What is a Universe?
  10. How are the story/chapter stats gathered?
  11. Can I have more than one pen name on the site?
  12. How to structure submissions' text for best result
  13. What is an author Blog? And why would I need one?
  14. How do I edit my story's name, description or attached codes?
  15. What are the building blocks available to authors?
  16. How do I create a Universe?
  17. Can I have story versions? How do I change/maintain story versions?
  18. How do I insert a note at the beginning of a story?
  19. What is a series?
  20. How do I hand-format HTML files for correct results while posting?
  21. How do I create a series?
  22. How to turn off MS Word's autoformat
  23. How do I add my stories to a public universe?
  24. What kind of stories can I post?
  25. How do I check the formatting when using SOL tags
  26. How to show TOC in story's index (cover) page
  27. How to create sections in multi-chapter stories
  28. Changing a story's data or settings
  29. Scheduling and Automation Guide for WLPC Story Delivery System

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