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Help subjects by Category:

  1. General
  2. Premier Features
  3. Authors

General:

  1. I don't understand those little codes attached to each story listing, what do they mean?
  2. Download limit reached prematurely!
  3. Some stories have a yellow background in the listings, why is that?
  4. I just logged in to the site and when I first clicked a link I got a message that I already have reached my limit for the day, why?
  5. Can I use Paypal for subscription?
  6. How is the score calculated? And how does scoring work in general?
  7. The site isn't being updated, why?
  8. What is this foreign currency fee that I was charged?
  9. How do I delete my user account?
  10. How does the feedback/mail system work?
  11. How can I submit reviews for stories?
  12. I'm using Firefox and visited links are not changing color, why?
  13. Visited story/author links don't stay in a different color, why?
  14. How do I pay for premier with money order?
  15. I can’t stay logged in, why?
  16. Why do I get too many concurrent accesses error?
  17. How do I cancel my premier membership?
  18. Refund?
  19. How to read .mobi Files with Kindle app on a Fire Tablet
  20. Missing Story text with message: There is more of this text
  21. How do I find my downloads on iPhone/iPad
  22. Why was I charged the Canadian rates?

Premier Features:

  1. What are 'Tags' and how to use them?
  2. How do I download stories to my computer?
  3. How can I put stories from the site on my Kindle?
  4. What are the Green Dots, Grey flags and Green Arrows?
  5. How does the complex category search work?
  6. How do I use the site's ebooks with the kindle/Other e-readers?

Authors:

  1. How do I post my stories on the site here?
  2. How do I submit a story or chapter with images?
  3. What type of files are accepted for submitting stories?
  4. How are the story/chapter stats gathered?
  5. What is an author Blog? And why would I need one?
  6. How do I go about protecting my privacy?
  7. How do I delete some or all my stories from the site?
  8. How do I edit the text of my story?
  9. What's the difference between series and serial? How do I choose?
  10. What is a Universe?
  11. How to upload MS Word files through the submission wizard
  12. Can I have more than one pen name on the site?
  13. How do I create a Universe?
  14. How do I edit my story's name, description or attached codes?
  15. How to structure submissions' text for best result
  16. How do I create a series?
  17. What are the building blocks available to authors?
  18. Can I have story versions? How do I change/maintain story versions?
  19. How do I insert a note at the beginning of a story?
  20. What is a series?
  21. How to turn off MS Word's autoformat
  22. How do I hand-format HTML files for correct results while posting?
  23. How do I add my stories to a public universe?
  24. How do I check the formatting when using SOL tags
  25. What kind of stories can I post?
  26. How to create sections in multi-chapter stories
  27. How to show TOC in story's index (cover) page
  28. Changing a story's data or settings
  29. Scheduling and Automation Guide for WLPC Story Delivery System
  30. How do I change my story's cover image?
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