Hi I’m Todd and a 54 year old widow. I’m 5’10” and quite thin. I ended up with an infection in my leg that needed initially two weeks in hospital for some antibiotics via a drip then home nursing changing my leg dressing and cover the skin with antibiotics cream every other day.

The first day back home and the nurse calls at 11am rudely asking “why have I not had a shower?”
This nurse was a small barrel of a person. I answered “I have no instructions and I was told, you were to be here at 8am and give instructions. So what are the instructions as you will be calling around 8am every Monday, Wednesday and Friday?” She rang her office and she was told to read her role with me. She did not read them and left me without changing my dressing.

After she left I rang the contact number and explained what occurred and I had a video of the visit. I sent through a copy of that visit. Another older nurse called around later and went through the instructions, This nurse was a nicely built lady around 50 years old, I actually liked Susan. So the plan is one hour before the nurse arrival I was to take off the dressing and have a shower, dress and the nurse will dress the wound. I could not see why the other nurse could do this. I thanked Susan, she took off the old dressing and I had a quick shower. She did admire my equipment. I dressed in my clothes and Susan dressed my wounds. I felt she did the best dressing ever. I thanked her for her assistance as she left me.

On Wednesday another nurse called at noon. I had showered for an eight am call. By noon I was pissed off because of my open leg wound. This nurse was air-fairy and did not put on the ointment. I rang after she left asking she never comes back. On Friday Susan came around at 8.30 after I had a shower and she did an excellent job on ointment and strapping for the weekend. I asked “Can I get you to be my regular nurse please. The two I have had were not any good.”
Susan advised “You can ring the office and request but on Mondays I cannot come until 2pm and I finish work at 3pm.”
I answered, “That would be fine with me, I just need a closer time than 8 till 12. I don’t like leaving this open wound for over four hours.” She smiled at me and after she left I gave the office a great complement to them about Susan. I asked “If she could be my regular nurse because I have confidence in her abilities to clear up my injuries?” The office girl stated “We could arrange Susan but it would be around 2pm daily not 8am.” I said “That was fine, so long as I knew the time I would shower one hour earlier and not leave the wound open for four hours.” So I got a new time of 2pm M-W-F.