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Forum: Bug Report and Feature Requests

No Stories in My Library

N Latimer ๐Ÿšซ
Updated:

That's not true at all. I've checked a few stories that I know I've bookmarked, and they are, indeed, still bookmarked.

I can still see all the stories in the reading queue, my history, followed authors, etc.

I've even tried bookmarking a new story. And still no library for me.

Ernest Bywater ๐Ÿšซ

@N Latimer

eek, an electronic book thief. Dem crooks will go anywhere.

Replies:   N Latimer
N Latimer ๐Ÿšซ

@Ernest Bywater

O.o Oh no! Is nothing sacred anymore?

Dominions Son ๐Ÿšซ
Updated:

@N Latimer

That's not true at all. I've checked a few stories that I know I've bookmarked, and they are, indeed, still bookmarked.

Did you let your premiere access expire? My Library is a premiere function.

Note: As long as you renew within 6 months your My Library data will be preserved. After 6 months, the data will be purged.

REP ๐Ÿšซ
Updated:

@N Latimer

I am having the same problem you described.

I had over a 100 stories in my library. I opened one story, read it, rated it, and deleted it. When I clicked My Library, the story listings appeared and then the screen flickered and I had the message telling me I had no stories in my library.

Replies:   Jim S  REP
Jim S ๐Ÿšซ

@REP

If you're talking about the All Bookmarks tab of My Library, mine disappeared also. Not sure when as I don't check it daily. Everything else is still there.

REP ๐Ÿšซ
Updated:

@REP

I just got back home and checked My Library. After logging into the Library, access to my stories was restored.

I was surprised by the Library Log In page being display; I don't recall having not seen it in the past.

Lazeez - Is there a means for us to access the Log In page manually. If not, could you add a link to the Library Log In page to the My Account page, so we don't have to bother you further.

Lazeez Jiddan (Webmaster)

@REP

I just got back home and checked My Library. After logging into the Library, access to my stories was restored.

I was surprised by the Library Log In page being display; I don't recall having not seen it in the past.

Library log in page? There is no such a thing as far as I know.

If you ever see it again, please send me a screen shot.

Lazeez - Is there a means for us to access the Log In page manually. If not, could you add a link to the Library Log In page to the My Account page, so we don't have to bother you further.

The log in link in the navigation bar should work from most places. It's next to the 'My Account' link.

Replies:   REP
REP ๐Ÿšซ
Updated:

@Lazeez Jiddan (Webmaster)

I don't recall the page clearly. At the top, it had a heading about a Personal Library. Below that were two buttons; one was a Log In and I don't recall the second. Below that were a series of screen shots with text.

Lazeez Jiddan (Webmaster)

@REP

At the top, it had a heading about a Personal Library

Yeah, the demo page with a link to the log in page. That shows up if you go to the library and are not logged in.

Replies:   REP
REP ๐Ÿšซ

@Lazeez Jiddan (Webmaster)

I'm confused by not 'logged in'.

One of the things I did in trying to restore my library was to log out of SOL, and then log back in. When I did that, my library was not restore. It seems like reestablishing the link to your library would be part of the process of logging into SOL.

Replies:   Dominions Son
Dominions Son ๐Ÿšซ

@REP

If you are sure you are logged in and you are still getting the library demo page, make sure you haven't let your premiere access expire.

Ernest Bywater ๐Ÿšซ

@N Latimer

Just checked mine. All Bookmarks is empty while Reading Queue and Active Serials is still populated. The same on Fine Stories.

Ernest Bywater ๐Ÿšซ

@N Latimer

it appears to me that the script to populate the centre column of the page is not being called - that's from what i can see of the code on the 'view source' option of the page as all the code for the left column and the heading is there.

Ernest Bywater ๐Ÿšซ

@N Latimer

Lazeez has fixed the bug. Please check it's fixed for you.

N Latimer ๐Ÿšซ

@N Latimer

Apparently my library is back. This must be just one of those bugs that happens from time to time. Thanks for the quick fix @Lazeez Jiddan

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