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Friday's move details

Lazeez Jiddan (Webmaster)
Updated:

A bit more details about Friday's move for those interested:

Our current hosting facility is limited on bandwidth. We're capped on the main line connecting storiesonline, which is why we offload static files to three hosting sites. Recently, the main part of the site that can't be offloaded has reached an activity level that meant that even with offloading what's possible, the main part is now too limited at 10Mb/s.

So we're moving to a different setup. One in a cloud set up, which will afford us more bandwidth and way more flexible hardware and prices have reached a more affordable levels.

Finestories is already on the new server and running well.

The move will mean that the site's IP address will change, but since nobody should bookmark the site's IP address anyway, this should have no impact.

So this is what will happen on Friday.

1 - We'll halt updates.

2 - Back up the site's files

3 - We'll sync the new location's files to the current live servers.

Up to that, it's unnoticeable for users.

4 - We'll halt the site and put up a temporary notice

5 - Dump the database (roughly 10 minutes).

6 - Insert data into new server (roughly 40 minutes).

7 - Dump ID server data and insert into new server (15 minutes).

8 - Change DNS entries and wait for it to propagate. (One to two hours)

The site will be inacessible for roughly one hour, longer for some depending on your ISP's DNS server.

We had a problem with our current ID server and the new location and FS was unable to connect to it, this will create a new minore data-out-of-sync problem for those accounts created on FS during the test and debug period..

Replies:   Capt. Zapp
Vincent Berg ๐Ÿšซ

Good luck with the changes. I'm enthusiastic about any pending changes and how much it might impact performance.

Ernest Bywater ๐Ÿšซ

Good luck. However, if I'm reading this right, FS will be operational during this time, so some of us can still read stories there.

Lazeez Jiddan (Webmaster)

@Ernest Bywater

Yes, FS will remain operational. It has moved already.

Capt. Zapp ๐Ÿšซ

@Lazeez Jiddan (Webmaster)

So this is what will happen on Friday.

Sounds like you have a good grasp on what's supposed to happen. I hope it goes as smoothly as you plan.

One question though. What time is this supposed to take place?

Lazeez Jiddan (Webmaster)

@Capt. Zapp

Sounds like you have a good grasp on what's supposed to happen. I hope it goes as smoothly as you plan.

It would be sad if I didn't. I have been doing this for nearly 20 years. This isn't the first time that I change locations and servers.

One question though. What time is this supposed to take place?

Friday morning EDT. We'll start around 9am EDT. Hopefully, we'll be done by noon EDT.

Replies:   Capt. Zapp
Capt. Zapp ๐Ÿšซ

@Lazeez Jiddan (Webmaster)

It would be sad if I didn't. I have been doing this for nearly 20 years. This isn't the first time that I change locations and servers.

I didn't mean it in a disparaging way. What you have done here is far beyond anything I have managed to do.

Friday morning EDT. We'll start around 9am EDT. Hopefully, we'll be done by noon EDT.

The only reason I asked was so I would know when to expect things to happen. It's good to know when to expect changes to start and end.

(I played an on-line game that wouldn't be specific about the maintenance time and it was frustrating trying to login and not knowing if they were doing maintenance or down again. Needless to say, they aren't around anymore.)

The current server will be online and serving a moving notice. I like your idea and I'll add at which stage the work is at. So if you keep checking the site you'll know what's going on. When done the message will change to 'Waiting for DNS' which will remain until you hit the new server.

So we don't need to start worrying until the 'Waiting for DNS' message doesn't go away :)

You recommended not using Google DNS due to their activity tracking. Is there one you DO recommend?

Lazeez Jiddan (Webmaster)

@Capt. Zapp

You recommended not using Google DNS due to their activity tracking. Is there one you DO recommend?

I have the luxury of running my own DNS server. I don't expect you to run a DNS server. But if you have linux you can run your own.

Otherwise, OpenDNS has good service.

https://www.opendns.com/home-internet-security/

Replies:   Capt. Zapp
Capt. Zapp ๐Ÿšซ

@Lazeez Jiddan (Webmaster)

Just found out that I can't change the DNS server since I use HughesNet Satellite Internet.

madnige ๐Ÿšซ
Updated:

@Capt. Zapp

What time is this supposed to take place?

I asked that, too.

Exact times can't be given; we're only told 'in the morning', and the reply I had (very similar to above but with time estimates on the initial stages) had a bit less than an hour's worth of work before the site went down. So, if we say 08:00 as the earliest start, I'd expect the site to go down sometime in the range 09:00 - 12:00 local, which I think is 15:00-18:00 UT (GMT), coming back up by 2-3 hr later, so back by 21:00 UT (perhaps Lazeez could confirm my UT time estimates, as I'm not sure what the SOL timezine offset is, I've assumed -6hr to UT = -5hr & -1hr DST).

I would like to suggest to Lazeez that if there are unexpected delays, a notice be put up either here (if this is on the new servers already), or in FS site news (since that's up on the new servers); in fact, a note saying something like 'All work done, waiting for DNS changes to propagate' would let us know when we have to start screaming at our ISPs. I'm using the Google DNS server on 8.8.8.8 rather than my ISP 'cos I trust them as far as I could spit a foetid rat; if anyone's got multiple systems, they could set up different DNS servers for each and see who's responsive and who's asleep at the wheel.

EDIT
Overlapped posting! OK, I've got the timezone offset wrong, it's 4h to UT/GMT, and I think I got the DST correction with the wrong sign too.

Lazeez Jiddan (Webmaster)

@madnige

I would like to suggest to Lazeez that if there are unexpected delays, a notice be put up either here (if this is on the new servers already), or in FS site news (since that's up on the new servers); in fact, a note saying something like 'All work done, waiting for DNS changes to propagate' would let us know when we have to start screaming at our ISPs.

The current server will be online and serving a moving notice. I like your idea and I'll add at which stage the work is at. So if you keep checking the site you'll know what's going on. When done the message will change to 'Waiting for DNS' which will remain until you hit the new server.

I'm using the Google DNS server on 8.8.8.8 rather than my ISP 'cos I trust them as far as I could spit a foetid rat;

Just a note on that for the privacy-minded. By using Google's DNS server (very convenient for you and very fast), you're handing Google a log about every online activity that you do, and I mean everything because your computer will ask google for the IP address of every domain that your system needs to contact and they keep that data. So if you don't want google to track your trail around the net, you can't use their DNS server.

Replies:   Zom
Zom ๐Ÿšซ

@Lazeez Jiddan (Webmaster)

'Waiting for DNS' which will remain until you hit the new server

It's probably a bit late if you haven't already done it, but a trick I use is to shorten the DNS record TTL to something very small for at least 24 hours whilst it is still serving the old IP, so that changes promugate faster.

Lazeez Jiddan (Webmaster)
Updated:

@Zom

It's probably a bit late if you haven't already done it, but a trick I use is to shorten the DNS record TTL to something very small for at least 24 hours whilst it is still serving the old IP, so that changes promugate faster.

It's already as short as the registrar allows. One hour.

Lazeez Jiddan (Webmaster)

Well, we're done. I'm accessing the domain at the new IP address.

Replies:   awnlee jawking  prsptr
awnlee jawking ๐Ÿšซ

@Lazeez Jiddan (Webmaster)

I'm having a problem. I'm currently accessing the site at its new location using Firefox. However when I try with IE8 (my preferred browser), I get a connection error.

IE8 is probably remembering something I don't want it to. Does anyone know what I need to do to reset it?

Thanks, AJ

Replies:   doctor_wing_nut  Grant
doctor_wing_nut ๐Ÿšซ

@awnlee jawking

I can get there in Firefox as well, but cannot reach the sign-in page using Opera (not surprising). I see no story updates since 7-ish EST but do see blog posts, and of course this forum. I'm sure all will smooth out in short order.

Thanks Lazeez for all you do to keep this site up and running.

Replies:   awnlee jawking
awnlee jawking ๐Ÿšซ

@doctor_wing_nut

but cannot reach the sign-in page using Opera

That's the same symptom as I get with IE8 since the move. I get the front page but I can't reach the sign-in page. Do you know what the problem is?

AJ

Lazeez Jiddan (Webmaster)

@awnlee jawking

That's the same symptom as I get with IE8 since the move. I get the front page but I can't reach the sign-in page. Do you know what the problem is?

When you say you can't reach the page, what do you mean by that? it doesn't load with no error message? with error message? if yes, what's the error message. 'Can't reach the sign in page' is way to vague for me to make any kind of judgement.

doctor_wing_nut ๐Ÿšซ

@Lazeez Jiddan (Webmaster)

If I try to use my bookmark for the sign-in page, I get:

[i]Unable to complete secure transaction
Show Details

Check that the address is spelled correctly, or try searching for the site.
Search with Google Search

If I go to the page that Google suggests, I get:

Unable to complete secure transaction

You tried to access the address https://storiesonline.net/login.php, which is currently unavailable. Please make sure that the web address (URL) is correctly spelled and punctuated, then try reloading the page.

Secure connection: fatal error (70) from server.

https://storiesonline.net/login.php

Handshake failed because the server does not want to accept the enabled SSL/TLS protocol versions.
Make sure your internet connection is active and check whether other applications that rely on the same connection are working.
Check that the setup of any internet security software is correct and does not interfere with ordinary web browsing.
If you are behind a firewall on a Local Area Network and think this may be causing problems, talk to your systems administrator.
Try pressing the F12 key on your keyboard and disabling proxy servers, unless you know that you are required to use a proxy to connect to the internet. Reload the page.

So, I can see the public page, but cannot log in.
It works fine in Forefox.
So, now I use Firefox. Opera in Linux can be, ... odd

Lazeez Jiddan (Webmaster)

@doctor_wing_nut

It works fine in Forefox.
So, now I use Firefox. Opera in Linux can be, ... odd

Certificates that are being issued now require TLS 1.2. Older browsers don't work. You need to update Opera.

awnlee jawking ๐Ÿšซ

@Lazeez Jiddan (Webmaster)

"Internet Explorer cannot display the web page"

I suspect it's the same problem as doctor wing nut, the new site uses more modern certificates not supported by older browsers such as IE8.

Is it possible to upgrade IE8 to use TSL 1.2? If not, I guess I'll have to use Firefox and keep my fingers crossed.

AJ

Lazeez Jiddan (Webmaster)

@awnlee jawking

Is it possible to upgrade IE8 to use TSL 1.2?

It should be possible.

According to this page:

https://help.salesforce.com/apex/HTViewSolution?urlname=Enabling-TLS-1-1-and-TLS-1-2-in-Internet-Explorer&language=en_US#Win7IE8

Basically, to to 'Tools'->'Internet Options'->'Advanced' Tab

Scroll to the bottom of the tab, uncheck SSL 2.0 and SSL 3.0 and check TLS 1.0, TLS 1.1 and TLS 1.2.

Replies:   awnlee jawking
awnlee jawking ๐Ÿšซ

@Lazeez Jiddan (Webmaster)

Thanks for investigating for me, but I'm running Windows XP and TLS 1.1 and TLS 1.2 aren't available as checkboxes. A web page I found claims that TLS 1.2 isn't possible in Windows XP because of a deficiency in the operating system. And yet I can access SOL using Firefox, which hasn't crashed my PC since it upgraded itself to version 46.

I can understand why comms experts are paid so much.

AJ

Lazeez Jiddan (Webmaster)

@awnlee jawking

A web page I found claims that TLS 1.2 isn't possible in Windows XP because of a deficiency in the operating system

I may be mistaken, but as far as I know, TLS 1.2 was added to XP with SP3.

If Firefox runs on your box, it's always a better option than the ancient IE8.

Replies:   awnlee_jawking
awnlee_jawking ๐Ÿšซ

@Lazeez Jiddan (Webmaster)

I may be mistaken, but as far as I know, TLS 1.2 was added to XP with SP3.

Apparently I have SP3 Build 2600!

If Firefox runs on your box, it's always a better option than the ancient IE8.

I know IE8 is old and probably riddled with security weaknesses but on this PC it's faster, occupies less memory, and hasn't crashed the system by trying to write to an illegal address. And I prefer the IE8 page layout and font, although it's probably possible to customise them in Firefox.

AJ

Replies:   Ernest Bywater
Ernest Bywater ๐Ÿšซ
Updated:

@awnlee_jawking

layout and font, although it's probably possible to customise them in Firefox.

it's possible to customise the font in Fire Fox via the 'Options' - 'Content' tab.

edit to add - there's a 64 bit variant of FireFox called Waterfox that should be faster than either

https://www.waterfoxproject.org/

Replies:   Vincent Berg
Vincent Berg ๐Ÿšซ

@Ernest Bywater

edit to add - there's a 64 bit variant of FireFox called Waterfox that should be faster than either

Waterfox is only an option if you have enough memory. If he's already having memory issues (the main reason why most have never upgraded), then it's not really an option. The 64-bit Waterfox is ideal when you open enough pages to confuse or overwhelm a 32-bit browser.

Replies:   Ernest Bywater
Ernest Bywater ๐Ÿšซ

@Vincent Berg

ideal when you open enough pages to confuse or overwhelm a 32-bit browser.

Usually I only have a 3 to 6 pages open, but it does perform better an faster than the 32 bit Fire Fox on Windows. Mind you, the 64 bit Fire Fox in Linux is faster again.

Grant ๐Ÿšซ
Updated:

@awnlee jawking

However when I try with IE8 (my preferred browser), I get a connection error.

Possibly a result of the move to the new site that can't be rectified if the hosting service is blocking it (IE8 was my preferred browser also as it still had the tabs attached to the window; I still can't get used to the tabs being above the menu bar).

All versions of IE prior to IE11 have reached end of life support from M$, and as a result many web sites are no longer supporting those earlier browsers due to no more patches for security flaws. Apparently IE9 is still being supported by some that aren't supporting IE8, as it's the most recent M$ browser that will run on Vista & earlier OSs.

However, if you go in to Tools, Internet Options, General tab, Browsing history & Delete as well as Content tab and under Certificates click on "Clear SSL state" that may (or may not) get things working again.

Replies:   awnlee jawking
awnlee jawking ๐Ÿšซ

@Grant

However, if you go in to Tools, Internet Options, General tab, Browsing history & Delete as well as Content tab and under Certificates click on "Clear SSL state" that may (or may not) get things working again.

Thanks, but it didn't work.

AJ

prsptr ๐Ÿšซ

@Lazeez Jiddan (Webmaster)

The " My AccountSign Out Webmaster Help Home " links at the top of the page are not working. I get page cannot be accessed because I cannot make a secure connection.

Kirby

Zom ๐Ÿšซ

On the new site. Seamless changeover.

Lazeez Jiddan (Webmaster)

@Zom

On the new site. Seamless changeover.

Not quite. There are few issues we're dealing with. The Advanced Search page seems to be broken for now.

If you encounter something that doesn't work, please file a bug report on through the webmaster page.

Thanks.

Dominions Son ๐Ÿšซ

@Zom

Test

Ross at Play ๐Ÿšซ

@Zom

Posts on Author/Editors seem very slow or disappearing. Since change there is one new post there from Crumbly Writer.
My reply to Crumbly Writer does not appear to have been posted.
The index suggests a post from Dominions Son in the index, but does not appear in blog.
If I am right, a MAJOR changeover completed on schedule that seems seamless to most is an outstanding achievement.

Vincent Berg ๐Ÿšซ

In the future, Lazeez normally starts work on the site at 8:00 EDT. Thus initiating everything at 9:00, after clearing up any left over details, seems reasonable.

Since I like to post my stories so they appear first thing the next morning, I prefer to wait until Lazeez heads home to bed (generally 12:30 to be safe). That way, I avoid posting when I get up and being log jammed behind dozens of other posts which delay my story until noon or later. But those are good time frames for evaluating when things will occur in the future.

By the way, Lazeez, congrats. Nice to get that out of the way so we can achieve the faster access times.

Dominions Son ๐Ÿšซ

Test

Dominions Son ๐Ÿšซ

test

Dominions Son ๐Ÿšซ

test

robvandijk ๐Ÿšซ

Great Job done. Congratulations

madnige ๐Ÿšซ

I missed all the fun, the homepage looks just like it did before - right down to the banner saying the site will be moving.

Vincent Berg ๐Ÿšซ

I'm having repeated issues with forum posts. My posts seem to work, but I can't see them. I'm also noticing notices about "most recent" posts by others, but can't see anything but the posts from before the move. The system seems to be processing them but not displaying them. I send you (Lazeez) an bug notice, but I'm not sure whether the email is working either.

Gottogo ๐Ÿšซ

Lazeez,

Thanks and the speedup is fantastic.

Know your running your ass off, can you let us know when we can might start getting new updates?

sejintenej ๐Ÿšซ

I missed out on all the above having been road bound by all the French floods. Today I got the simple but clear notice and now (obviously) got in with no problem. Clearly your 20 years of experience did the trick, Lazeez: I hope it doesn't come back to bite you.

Gottogo ๐Ÿšซ

Lazeez, looks great and fast. Any news when we will start seeing updates?

anonrdr ๐Ÿšซ

Could someone post the new ip address? I'm having trouble with the quicksearch feature on the home page and I want to make sure I'm pointed to the new site.
Thanks

Dominions Son ๐Ÿšซ

test

MarissaHorne ๐Ÿšซ
Updated:

I've found since the return that Search doesn't work for me. I tried to look up a couple of stories I've been rereading slowly, and Search didn't find them, even when using strings that worked before the move.

(Edit: Apparently I cannot spell "the.")

Dominions Son ๐Ÿšซ

test

doctor_wing_nut ๐Ÿšซ

Crumbly Writer
6/3/2016, 1:32:56 PM

I'm having repeated issues with forum posts. My posts seem to work, but I can't see them. The system seems to be processing them but not displaying them. I send you (Lazeez) an bug notice, but I'm not sure whether the email is working either.

Same here. A reply to a previous post does not show, although it's listed on the Site announcements page. I'm sure things will be sorted out in short order.

If there were no glitches, how would we know it was updated? I think at least SOME are required.

Vincent Berg ๐Ÿšซ

@doctor_wing_nut

If there were no glitches, how would we know it was updated? I think at least SOME are required.

ha-ha. I don't mind planned glitches, bugs added to remind us that something was done, because those are easily cleared up. It's the unexpected, "how did I do that", that usually bite you during updates.

Dominions Son ๐Ÿšซ

@doctor_wing_nut

new test

Capt. Zapp ๐Ÿšซ

@doctor_wing_nut

Curious. I logged out and got the "Waiting for DNS propagation" page, but hit the back button and am still logged in.

Here is a list of issues I had before trying 'log out'

1. Attempting to use 'Webmaster' link sends me to the 'we're moving' notice.
2. Quick Search didn't work
3. New Forum posts not visible while some other user's posts duplicating
4. Not seeing any new or updated stories.
a. Last Updated story: Updated: 6/3/2016, 7:04:39 AM

Blog entries and reviews show on the Stream and appear to be working.

hermit ๐Ÿšซ

I see that there have been no updates to the site since the move. Problem?

Replies:   ian_macf
ian_macf ๐Ÿšซ

@hermit

It seems to that updates are appearing in small groups rather than randomly. But, worse, it seems there are fewer updates coming through than there used to be. May be my imagination, of course

Ian

Replies:   Ernest Bywater
Ernest Bywater ๐Ÿšซ

@ian_macf

May be my imagination, of course

Stories are taking a little longer to be processed, I suspect this is due to Lazeez being busy with other things. As to how many updates are lodged, talk to the authors. Much of what I've lodged of late have been revisions to stories.

Gottogo ๐Ÿšซ

Updates now are showing up, thanks Laz.

Lazeez Jiddan (Webmaster)
Updated:

Well, the move went as almost any move goes. The major things are in place. I just processed all the new chapters and new stories that were submitted after the move.

The problem with this forum is a caching problem. On the new server the 'delete from cache' function that clears a cached page was broken. I fixed it now (yes, it's fixed).

I have a ton of bug reports to go through as won't you know it, just after finishing the move and before I had a chance to look at any bug report I had to take care of a family issue that took three whole hours to finish.

I'm working hard and I'll fix as many of the remaining issues as quickly as I possibly can. Please remember, the maintenance and upkeep of this site (along with FS, and two upcoming new sites) is the responsibility of one person (vixen only processes posts).

Replies:   Dominions Son
Dominions Son ๐Ÿšซ
Updated:

@Lazeez Jiddan (Webmaster)

It worked!

10Q

Capt. Zapp ๐Ÿšซ

When I go to:

https://storiesonline.net/

I still end up with this:

Site Moving

Moving to new digs. We'll be back shortly

Stage: Waiting for DNS propagation.

Am I missing a step somewhere?

Lazeez Jiddan (Webmaster)

@Capt. Zapp

It seems your browser is still caching the temporary page from the older server (which is still online).

When I go to https://storiesonline.net/ I get forwarded to https://storiesonline.net as it should do.

Try clearing your browser's cache, or restarting your browser if it doesn't work as your browser may still be caching the old IP address (unlikely).

Replies:   Capt. Zapp
Capt. Zapp ๐Ÿšซ
Updated:

@Lazeez Jiddan (Webmaster)

Try clearing your browser's cache, or restarting your browser if it doesn't work as your browser may still be caching the old IP address (unlikely).

Tried that, ended up getting new message (Using Chrome):

This site can't be reached

The connection was reset.

Try:

Reloading the page

Checking the connection

Checking the proxy and the firewall

ERR_CONNECTION_RESET

I switched to my sister's ISP (Verizon DSL) and logged in and then switched back to mine (HughesNet).

Under Firefox, I get:

Secure Connection Failed

The connection to the server was reset while the page was loading.

The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
Please contact the website owners to inform them of this problem.

ETA: Firefox info

Replies:   Capt. Zapp
Capt. Zapp ๐Ÿšซ
Updated:

@Capt. Zapp

Tried that, ended up getting new message (Using Chrome):

Bloody Hell! 4 a.m. and I finally got it working. For some reason, when using HughesNet it was only using the IPv6 address for DNS lookup. By disabling IPv6 in my connection settings, I can now login without any issues.

ETA: Went back to OpenDNS and got their IPv6 sandbox DNS addresses and re-enabled IPv6 in my connection settings. Still works. I'm happy.

kamadigma ๐Ÿšซ

When I use the https I get a message saying secure connection failed. The connection to storiesonline.net was interrupted while page was loading. The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
I'm using Firefox mozilla. But chrome also gives same message.

grumpyoledude ๐Ÿšซ

I guess I'm just stupid but what I get is totally messed up!
I can no longer bookmark the storiesonline.net site to log in. If I mess around enough I do finally get to the listings. There is no way to log on so there is no real security anymore. I can't even bookmark the site!
I am definitely not an expert but SOMETHING is really messed up on my end.
If I can not log in with a password I can't see using the site and having my information available to anyone that wants to browse it.
It was great while it lasted.
Thanks

doctor_wing_nut ๐Ÿšซ

I only use Opera for a handful of sites, and the older version in the Ubuntu repos has been adequate until now. I did update it, and the site now works as it should.

Thanks again for all you do. Much appreciated.

Lazeez Jiddan (Webmaster)

It's now more than 48 hours since the move and the vast majority of issue have been ironed out.

I need your feedback on the speed. Is it more responsive? less? faster, slower?

Grant ๐Ÿšซ

@Lazeez Jiddan (Webmaster)

I need your feedback on the speed. Is it more responsive? less? faster, slower?

Initially it was slower- click on a link & wait a few seconds for it to open.
Now it's about the same as it was, certainly no slower.

Win10, IE11, Australia.

doctor_wing_nut ๐Ÿšซ

@Lazeez Jiddan (Webmaster)

Right now, it seems noticeably faster for me. I did not notice a difference in speed until today, but I wasn't looking either. Everything I tried worked as it should.

A+

sharkjcw ๐Ÿšซ

@Lazeez Jiddan (Webmaster)

It's now more than 48 hours since the move and the vast majority of issue have been ironed out.

Running faster win 10 using edge NC USA

Sacbob ๐Ÿšซ

Everything seems to work fine except for the new stories link. I just get a "This page cannot be displayed" message.

If I try by entering the URL directly I get the same result.

Is this just me or has anyone else noticed this?

Win7, IE11, 32GB, 3.4Ghz Quad cpu.

Ernest Bywater ๐Ÿšซ

@Sacbob

I just get a "This page cannot be displayed" message.

I'm not having that issue at all. The whole site works well for me. It seems faster in some spots and a bit slower in others, but I think the slow bits are comms issues near my end, as I often get time out messages now - have for a few weeks.

Replies:   docholladay
docholladay ๐Ÿšซ

@Ernest Bywater

Same here Ernest. Everything is pulling up great for me.

ustourist ๐Ÿšซ

@Sacbob

I was getting that message on most sites today, but the problem was the service provider, not SOL. I could access some pages, but not others.
Should it be relevant, the location of the subsidiary provider is NW Texas, with the main provider being (I believe) either Dallas or Houston.
They are - yet again - having a problem accessing cloudfront. Intermittent all day Sunday.

Replies:   Capt. Zapp
Capt. Zapp ๐Ÿšซ

@ustourist

either Dallas or Houston.

I've seen images of the weather related issues they have down there, it's no surprise they are having access issues.

Grant ๐Ÿšซ

As of now i'm getting occasional "Page can't be displayed" messages when trying to get to the main page https://storiesonline.net/home.php and on the Forum link https://storiesonline.net/d/
Error message comes up almost straight away. Try a link a few seconds later & it's OK.

Replies:   Grant
Grant ๐Ÿšซ

@Grant

And now things are OK.

fishnet37222 ๐Ÿšซ

I'm getting a 404 error when loading the https version of the site (storiesonline.net). Could this be related to the move?

Zom ๐Ÿšซ

Looks like a cyclic redirect ...

Lazeez Jiddan (Webmaster)

@Zom

Fixed. Still working on niggling bugs. Sigh...

fishnet37222 ๐Ÿšซ

I'm still seeing this message when I go to storiesonline.net:

The requested URL /sol-secure/home.php was not found on this server.

Lazeez Jiddan (Webmaster)

@fishnet37222

How did you get to that link? What were you doing? I've been unable to track down the source of this broken re-route.

Grimm Shadowfang ๐Ÿšซ

I am still not able to get on the https version of the site. Please help. I can only on the regular site, and it won't let me go on my accout or the help page. I keep getting this.

Webpage not available

The webpage at https://storiesonline.net/home.php might be temporarily down or it may have moved permanently to a new web address.

Ernest Bywater ๐Ÿšซ
Updated:

@Grimm Shadowfang

I am still not able to get on the https version of the site.

I just logged out and entered the sit by typing into a new window the URL:

www.storiesonline.net

which took me to:

https://storiesonline.net/

I clicked on the login button and it took me to:

https://storiesonline.net/sol-secure/login.php

I entered my details and hit enter to find myself logged in and on:

https://storiesonline.net/home.php

............

I know I didn't need the www above, but tried it to prove it redirected OK. The only things I can think might be causing you a problem are:

1. A cached page issue on your system or an ISP server, clear your cache to fix if a local cache issue.

2, A stale cookie on your system, clear cookies to fix.

3. You're using a bookmark that is either out of date or faulty.

4. A script conflict between the site and your system, say java being blocked, or the like.

Try a copy and paste of one of the URL I list above, and see if they help.

edit to add: the urls above are acting like hotlinks, so try just clicking on them.

Capt. Zapp ๐Ÿšซ

@Grimm Shadowfang

I am still not able to get on the https version of the site. Please help. I can only on the regular site, and it won't let me go on my accout or the help page. I keep getting this.

Webpage not available

The webpage at https://storiesonline.net/home.php might be temporarily down or it may have moved permanently to a new web address.

I had this issue as well. Try going into your Internet connections properties and unchecking the IPv6. That fixed it for me.

Replies:   joyR
joyR ๐Ÿšซ
Updated:

@Capt. Zapp

Any suggestions?

I made the mistake of logging out of the site from my laptop and now, despite trying everything I can think of, I can no longer access the site to log back in..!!

Basically when clicking the "log in" link I get the error that safari cannot open the page because it can't establish a secure connection to the server "storiesonline.net"

Clearing cookies, reset etc all tried, no change. Any ideas?

Same error on the links for "webmaster" and "help"

(I'm using my iPad to send this. In case you were wondering)

Dominions Son ๐Ÿšซ

@joyR

What version of safari and what model iPad?

The site move included an update to the version of SSL that the site uses and older browsers may not be compatible.

Replies:   Capt. Zapp
Capt. Zapp ๐Ÿšซ

@Dominions Son

What version of safari and what model iPad?

joyR said the problem is with a laptop, and was using the iPad to post to the forum.

Capt. Zapp ๐Ÿšซ

@joyR

Any suggestions?

As I said in the post, I went into my connection settings and disabled IPv6 and everything worked fine again. Other than that, I have no ideas.

Lazeez Jiddan (Webmaster)

@Capt. Zapp

As I said in the post, I went into my connection settings and disabled IPv6 and everything worked fine again. Other than that, I have no ideas.

The IPv6 problem was fixed on the 5th of June. I disabled IPv6 on the servers since the DNS service couldn't provide me with IPv6 DNS records yet.

Lazeez Jiddan (Webmaster)

@joyR

Basically when clicking the "log in" link I get the error that safari cannot open the page because it can't establish a secure connection to the server "storiesonline.net"

I think I got this problem licked finally. I made a lot of adjustment to the site's cypher suite and it should be more compatible now.

Replies:   joyR
joyR ๐Ÿšซ
Updated:

@Lazeez Jiddan (Webmaster)

Lazeez. You are a Prince amongst men..!!

Your magic worked, now logged in again, thank you (all) for taking the time to reply.

glassteve1 ๐Ÿšซ

hi whatever you did fixed my troubles with the samsung tablet thank you greatly steve

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