I don't have this problem, because I have the following in my story End Note:
The site has a reader service to add comments at the end of the story for other readers. This is for readers to make comments for other readers. I do not track them or read them, so don't say anything there you expect me to respond to. If you wish to communicate with me, send me an email via the Author Feedback link.
If they want to tell me then they can send me a message, and we have a way to exchange views. Otherwise I ignore it.
The one exception I will make is sometimes another reader will message me about a comment someone made they think I should see, and I will view it and may reply there, but I'll usually reply via my blog.