Storiesonline Help

What are you looking for help with?


Ask a question or enter some keywords (use words 4 letters or more)


Help subjects by Category:

  1. General
  2. Premier Features
  3. Authors

General:

  1. I don't understand those little codes attached to each story listing, what do they mean?
  2. Download limit reached prematurely!
  3. Some stories have a yellow background behind the story number in the listings, why is that?
  4. How is the score calculated? And how does scoring work in general?
  5. I just logged in to the site and when I first clicked a link I got a message that I already have reached my limit for the day, why?
  6. What is this foreign currency fee that I was charged?
  7. The site isn't being updated, why?
  8. Can I use Paypal for subscription?
  9. Some stories have no voting mechanism to allow me to vote, why?
  10. I'm using Firefox and visited links are not changing color, why?
  11. Mail/Feedback system
  12. How can I submit reviews for stories?
  13. Visited story/author links don't stay in a different color, why?
  14. How do I turn off the scroll toolbar?
  15. Why do I get email confirmation messages repeatedly?
  16. How do I delete my user account?

Premier Features:

  1. What are 'Tags' and how to use them?
  2. How can I put stories from the site on my Kindle?
  3. How do I use the site's ebooks with the kindle/Other e-readers?
  4. How do I use ePub files on a Windows CE device?
  5. How does the complex category search work?
  6. How do I download stories to my computer?
  7. What are those Green Dots and Grey flags for?

Authors:

  1. How do I post my stories on the site here?
  2. What type of files are accepted for submitting stories?
  3. How to upload MS Word files through the submission wizard
  4. How to structure submissions' text for best result
  5. How do I delete some or all my stories from the site?
  6. How do I edit the text of an already-posted story?
  7. Can I have more than one pen name on the site?
  8. How do I go about protecting my privacy?
  9. What are the building blocks available to authors?
  10. What's the difference between series and serial? How do I choose?
  11. How are the story/chapter stats gathered?
  12. What is an author Blog? And why would I need one?
  13. How do I submit a story or chapter with images?
  14. What is a Universe?
  15. Can I have story versions? How do I change/maintain story versions?
  16. How do I create a series?
  17. How do I edit my story's name, description or attached codes?
  18. How do I create a Universe?
  19. How do I insert a note at the beginning of a story?
  20. How do I hand-format HTML files for correct results while posting?
  21. I have a Blog on another site, how do I set up my account to link to my Blog?
  22. How to turn off MS Word's autoformat
  23. What is a series?
  24. How do I change the email address where I receive readers' feedback?
  25. How do I add my stories to a public universe?
  26. How do I check the formatting when using SOL tags