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Send to Kindle bug on a specific story.

Not_a_ID

For whatever reason when I hit the Kindle button on Three Square Meals by Tefler the site attempts to direct download rather than send by email.

Just to make sure it wasn't my end, I rechecked my settings, and used send-to-Kindle on two other stories( one longer, one shorter), with them being emailed out no problem.

Only to go back to TSM, and have it try to direct download once again.

GITW

@Not_a_ID

I had the same issue. I suspect it has to do with the size of the file, as I had the same thing happen with another very long story ( I think it was "Six Times a Day").

Replies:   Not_a_ID
Not_a_ID
Updated:

@GITW


I had the same issue. I suspect it has to do with the size of the file, as I had the same thing happen with another very long story ( I think it was "Six Times a Day").


...and then I go back to check which story I compared against, and discovered it actually was about 10x smaller than Three Square Meals (11,184KB). So I'll have to see if I can find another story to compare against in the epic story length grouping.

Edit: First attempt was actually Reasonable Bounds, at 7471 KB. Which also triggered a direct download. Suspecting the issue here is likely to be e-mail agent that is restricting file size. If I had to guess, it's probably chucking anything over 4MB (4,000K), just need to find a story just above/below that line to test with now.

Edit 2: Potential scratch on that initial theory. Just tested one at 4,262 KB (With the strictest definition of 4MB being 4,194,304 bytes, that knocks down a potential 4 meg cutoff) and it e-mailed without issue.

Edit 3: And we have a winner. Tim, The Teenage MC @6973 KB.


Error! Emailing the ebook has failed: SMTP Error: data not accepted.SMTP server error: DATA END command failed Detail: Error: message file too big SMTP code: 552 Additional SMTP info: 5.3.4


Wolves and Dragons of the Blood: Revelations, the next smaller story according the advanced search, will send to kindle without incident, at 6728 KB.

Lost & Found the next larger story at 7425 KB simply goes to direct download.

Edit 4: Note for Laz. I downloaded and then e-mailed the mobi file SOL provided (for Three Square Meals) to Send-to-Kindle(using Gmail), and Amazon appears to have processed it, so the size restriction is imposed on your end, and could be raised, if your mail server will let you.

Replies:   Crumbly Writer
Crumbly Writer

@Not_a_ID

If I had to guess, it's probably chucking anything over 4MB (4,000K), just need to find a story just above/below that line to test with now.

That's probably a valid assumption, because most email programs will reject any file over a certain size, though the size restriction varies with each separate email program along the chain. That's also likely why the direct downloads work (including via dropbox), as it bypasses the email facility.

You should send Lazeez your notes so he can add a warning message whenever someone requests a file that's too large (or break it into subsequent downloads). Yet another reason for NOT creating those 100+ chapter stories!

Lazeez Jiddan (Webmaster)

@Not_a_ID

There is a limit on what size file can be emailed to kindles. If a story is too big, then you must side-load it to the kindle.

Three square meals is now at 11.5 MB for the .mobi file and that's way beyond the email limits, so it downloads it directly.

Replies:   Not_a_ID
Not_a_ID
Updated:

@Lazeez Jiddan (Webmaster)


Three square meals is now at 11.5 MB for the .mobi file and that's way beyond the email limits, so it downloads it directly.


I emailed it to my send-to-kindle address just to check that. Amazon processed it as I have it on my kindle, they've probably increased their file size limits since you last tested/checked.

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