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Forum: Bug Report and Feature Requests

Unauthorized download message.

pmconaway

I'm getting an "unauthorized download" message when trying to download an epub or a text of a couple of stories. I didn't see any information about a change on the website. I'm wondering if this is a bug?

Lazeez Jiddan (Webmaster)

@pmconaway

Something is wrong with the system and I've yet to find the problem. I'm working on it.

I didn't change anything on my end of things, so why this is happening, I have no clue yet.

Your patience is appreciated.

Replies:   rvbuilder
pmconaway

Thanks for the quick reply. I also sent a message to the webmaster. :) I wasn't sure what was the best way to make sure you found out about the situation. I will check back here at the forum for updates.

rvbuilder

@Lazeez Jiddan (Webmaster)

Thank you, Lazeez. I really appreciate the quick response and all you do.

Jim Bower

kajvin

Thank you,Lazeez for a quick response and a great page.
If I can com whit i supsect is latest upgrade of securtiy
on both Google and FireFox and the new Windows 10 how see your site as spam or virus

Robert

Replies:   madnige
madnige

@kajvin

Not MSWin specific, I see the issue on a Linux machine. I suspect the problem lies on the virtupub.com domain or communication to it, as it does not affect selective downloads (served from FS/SFS/SOL direct) whereas 'whole story' downloads are redirected to the above, and break.

Two other clues in this error msg I get:
---
Sorry! You have reached your limit of stories per 24Hrs.
Your counter will be reset back to zero
on 1969-12-31 at 07:00:00 pm
---
1: the limit (16 or 100) is omitted, but there are two spaces in the HTML source (one each side)
2: the reset time is the Unix time of 0 (EDT) (translated here to my local BST) and the html source shows 000 (as appended to Unix time to make Javascript time) so the system is not emitting anything for the time.
These two points are probably irrelevant, but might give a starting point to unravel what's happening.

I'm very impressed as I got back a 'We know and we're working on it' immediately I'd submitted a bug report.

zellus

It seems to be working now.

mothermapper

My account seems to be working now. Thank You.

Lazeez Jiddan (Webmaster)
Updated:

@zellus


It seems to be working now.


Just like it started for no obvious reason, it's now working for no obvious reason. None of the stuff that I did worked. So I didn't fix it, it fixed itself.

I'm moving the downloads from the common download domain back to each site. It will take a while to re-implement and hopefully I get done before it happens again.

Replies:   Gauthier
Gauthier

@Lazeez Jiddan (Webmaster)

it fixed itself.

The virtpub URL having a time validity my bet is on Server time problems.

Alternatively and more likely the url encoding decoding you used is buggy and non standard compliant.
There are a lot of case where PHP behave eroneously in URL encoding and decoding especialy if you try to be smart about it and use some form of base64 encoding and leave + and / in the alphabet.

It could be that a certain time triggered a buggy decoding sequence.

Lazeez Jiddan (Webmaster)

@Gauthier

It could be that a certain time triggered a buggy decoding sequence.


It's none of that. I debugged the hell out of it and the problem was that for some reason the SOL servers refused to answer the virtupub requests.

It might be something in the security apparatus that we have. It might have been triggered by a high level of activity that crossed some threshold.

In any case, the problem has been solved permanently. I disposed of the virtupub domain and moved downloads back to each site's own domain.

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