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Forum: Bug Report and Feature Requests

Lost Followed Authors list

hiltonls16 ๐Ÿšซ
Updated:

A free member until today when I paid for 30 days.

My Stream shows stories by authors I have Followed, but clicking the Followed Authors link into My Library reports "No authors in your library yet" though it previously showed the list of authors I am following. I think there were 27 authors in the list, certainly more than one page.

I expected that buying Premier Membership would bring my list of Followed Authors into My Library, not hide the list. I say 'hide' because the list is obviously in the system to populate My Stream.

When I open an author page and click the Author Settings link the resulting dialog box has three action buttons: Save, Cancel , Unfollow. The 'Unfollow' action button suggests the system has the author marked as one I am following. Clicking on Save does make the author visible in my library. I have done this with two authors so far.

I'm confused.

Dominions Son ๐Ÿšซ
Updated:

@hiltonls16

I'm also confused. My Library is a premier only function. My understanding is that following authors has always my library function.

You should not have been able to follow any authors as a free member.

Lazeez Jiddan (Webmaster)

@Dominions Son

I'm also confused. My Library is a premier only function. My understanding is that following authors has always my library function.

Over a year ago I added author-following to free accounts. The function is much simpler than the library one.

Lazeez Jiddan (Webmaster)

@hiltonls16

yes, this is a bug that needs fixing.

When I added author-following to free memberships, I didn't think of copying the list to the library in case a free member upgrades.

I'll get it fixed soon.

I'll copy your followed list to the more elaborate library function.

Replies:   hiltonls16
hiltonls16 ๐Ÿšซ

@Lazeez Jiddan (Webmaster)

I'll copy your followed list to the more elaborate library function.

Thank you, very much appreciated.

Dinsdale ๐Ÿšซ

Interesting.
I had Premier membership when this feature was introduced, let it lapse for a week or so, and then reestablished it. My author list is how it should be, although I did not think of checking it while I was lapsed.

Replies:   Dominions Son
Dominions Son ๐Ÿšซ

@Dinsdale

I had Premier membership when this feature was introduced, let it lapse for a week or so, and then reestablished it. My author list is how it should be, although I did not think of checking it while I was lapsed.

If you let a premier membership lapse, you lose access to your library right away, but the system holds onto the data for a while in case you renew. I forget how long before the data is purged.

Lazeez Jiddan (Webmaster)

@Dominions Son

I forget how long before the data is purged.

Six months.

Dinsdale ๐Ÿšซ

@Dominions Son

I was talking about the 'followed authors' list, not the library.

Replies:   Dominions Son
Dominions Son ๐Ÿšซ

@Dinsdale

I was talking about the 'followed authors' list, not the library.

On a premier membership, the "followed Authors" list is part of the library.

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