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iPad errors.

eviltony

Hi,
Trying to access the site on my iPad, using Safari, Dolphin and Firefox and I get the same message, worded slightly differently by each browser: "Cannot open page, too many http redirects".

Is this something which is within your control?

sejintenej

@eviltony

Trying to access the site on my iPad, using Safari, Dolphin and Firefox and I get the same message, worded slightly differently by each browser: "Cannot open page, too many http redirects".

I have one of the later iPads (which I hate!!!!!) but no problem getting in with the pre-loaded Safari. Just type storiesonline.net and you get the home page.

Lazeez Jiddan (Webmaster)

@eviltony

Is it still happening?

Replies:   Dominions Son
Dominions Son

@Lazeez Jiddan (Webmaster)

Is it still happening?


I've had it come up a couple of times on my desktop (Win7Pro 64bit) using FireFox. For me it's intermittent and usually a simple page refresh after the error comes up will work fine.

Lazeez Jiddan (Webmaster)

Couple of possibilities:

1 - I've had some trouble with the site yesterday morning. I was fixing a bug and caused a major bug that resulted in infinite redirection problem for about 30 minutes. That was resolved.

2 - A problem specific to Firefox on the desktop: Sometime a cookie gets stuck and when the site is tries to update it, it ends up looping indefinitely until you delete the site's cookies from firefox and you log in again.

I haven't heard of this problem occurring on the iPad outside of yesterday's bug mishap. If it's still happening, let me know, but usually, if you delete the site's cookies, it solves it.

Replies:   sejintenej  eviltony
sejintenej

@Lazeez Jiddan (Webmaster)


2 - A problem specific to Firefox on the desktop: Sometime a cookie gets stuck and when the site is tries to update it, it ends up looping indefinitely until you delete the site's cookies fro m firefox and you log in again.

I normally use Firefox (constantly updated to the latest version) on a desktop (HP, Windows10 but the same on previous French one with Windows7) and never had this problem with SOL. Incidentally I almost never clear cookies etc.
Perhaps three times in many many years I have had problems with downloads from elsewhere which went away with clearing cookies and history.

I suspect there is something in his settings - I am content with the original ones with Firefox

eviltony

@Lazeez Jiddan (Webmaster)

I've just noticed this — in both Dolphin and Firefox when I type in …

storiesonline.net

… I get the error message, but the address box in the menubar reads …

https://storiesonline.net/sol-secure/user/clean_up/php

This may be part of the problem.

Lazeez Jiddan (Webmaster)

@eviltony

The 'clean_u.php' page is the script that I use to try to delete all the cookies because something went wrong.

The log in back end (embedded in the log in page) sends you to the clean up page when some of the data is inconsistent and needs removal from your cookies. It does its job and sends you back to the log in page. The log in page, if it sees the site's cookies, tries to log you in without you having to enter your credentials and it does that by updating certain cookies. So a stuck cookie makes the log in page send you to the clean up page, but the clean up page fails to delete the cookies and sends you back to the log in page which will find a cookie, repeating the cycle again and again.

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