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Submit button not working

Remus2 ๐Ÿšซ

Firefox focus on android, submit button for browsing files to upload not working?

Lazeez Jiddan (Webmaster)

@Remus2

The submission system, for stories? It's a standard submit button. If it's not working, then it's a browser issue.

Replies:   Remus2
Remus2 ๐Ÿšซ

@Lazeez Jiddan (Webmaster)

For stories yes. Where it gets to file upload, then the browse files button.

Lazeez Jiddan (Webmaster)

@Remus2

As I said before, it's a standard html 'file' input. There is nothing in particular about it on our end of things.

You need to check the browser. Either change browsers or reboot the device.

Replies:   Remus2
Remus2 ๐Ÿšซ

@Lazeez Jiddan (Webmaster)

Thanks for the assistance. Changing browsers is easy enough.

Remus2 ๐Ÿšซ

@Remus2

Changing browsers worked. However, when I look for the file, it doesn't recognize docx but does recognize pdf. Should I save as pdf instead?

Keet ๐Ÿšซ

@Remus2

it doesn't recognize docx but does recognize pdf.

That's probably because you don't have an app installed that 'knows' docx (i.e. Word, LibreOffice).

Replies:   Remus2  Remus2
Remus2 ๐Ÿšซ

@Keet

It saves the docx file and is written in the same app (Polaris 5).
It's when I click the upload for submitting the story. When the menu opens, none of the docx files on this device show.

Replies:   Keet
Keet ๐Ÿšซ
Updated:

@Remus2

It saves the docx file and is written in the same app (Polaris 5).

But is the document saved with the .docx extension? I think I remember from a time ago that Polaris saved as .pdf but it was actually a docx so renaming the extension was needed. I have no idea if that is still the case or is the actual problem.

ETA: Maybe you can check with a file browser if the files do have the correct .docx extension.

Replies:   Remus2
Remus2 ๐Ÿšซ

@Keet

The file has the .docx extension.

Remus2 ๐Ÿšซ

@Keet

That's probably because you don't have an app installed that 'knows' docx (i.e. Word, LibreOffice)

This turned out to be the hint I needed.
As I understand it now, it's a limitation of the device that is the problem. After some searching, I saw where specific apps were needed for file transfers on early versions of Droid files.
I wired this device to a Win7 and found the same problem in upload from device to the laptop.
Should anyone else have the problem, they need to get the files off the device first. Cloud, email, apps, whatever, then transfer from a more friendly device.

Replies:   Keet  StarFleet Carl
Keet ๐Ÿšซ

@Remus2

This turned out to be the hint I needed.

Good to hear that your problem is solved!

StarFleet Carl ๐Ÿšซ

@Remus2

early versions of Droid

These aren't the droids you're looking for!

Replies:   madnige
madnige ๐Ÿšซ

@StarFleet Carl

These aren't the droids you're looking for!

Oh, Lollipop.

Lazeez Jiddan (Webmaster)

@Remus2

Changing browsers worked. However, when I look for the file, it doesn't recognize docx but does recognize pdf. Should I save as pdf instead?

We can't process PDF files.

I don't know why your browser is filtering out .docx files. The FILE input type doesn't have controls for what file type should be allowed, so it's not something that I can fix for you.

Two solutions:

1 - If your file has no formatting to be retained (italics or bold), then copy the text and paste it into the form instead of attaching a .docx.

2 - If the file has formatting, then do the paste thing, but type a short message that the file will be emailed, and then email the .docx file to my email address: lazeez at storiesonline.net.

Replies:   Remus2
Remus2 ๐Ÿšซ

@Lazeez Jiddan (Webmaster)

Thank you.

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