@oldegrump
I have a constant negative commenter that I would like to contact. When I see the comments, I do not see a way to send a message.
I tend to respond to negative comments in 1 of 3 ways.
First, if they are rude I just delete the comment. I enjoy reading comments on my writings, both good and bad. And I have even been known to make changes in a story in progress based upon feedback. But rudeness? Get outta here.
Next, is to politely thank them, then continue as I always have.
Finally, I can get snarky. Had a guy completely miss something about race I had been talking about (essentially that there is no reason in a fantasy game to assume all races like dwarves and elves are Caucasian), and tried to imply I was "woke". I simply pointed out to him that he completely missed the point of what I was saying, and he should improve his reading comprehension.
Oh, and that I was nominating him for the "Adolph Hitler Seal of Approval". I hope he reads through the segments again and really understands what I was trying to say, and not try to throw things like modern politics where it does not belong (the story is set in 1986).
But in my experience, most of the negative comments seem to come from people who do not write anyways. They sit comfortable in the sidelines casting darts, but never make the attempt to create themselves.